HBR <br/><br/>
HARDVARD BUSINESS REVIEW ON CUSTOMER RELATIONALSHIP MANAGEMENT 

 - 
 - NEW DELHI  HBS PRESS  2001 
 - vii;192 
<br/><br/><label>ISBN: </label>70254796 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MANAGEMENT
<br/><br/><label>Dewey Class. No.: </label>174.4