TY  - BOOK
AU  - RAO,N.JANARDHAN
TI  - KNOWLEDGE MANAGEMENT IN THE SERVICES SECTOR
SN  - 8131405028
U1  - 658.403 8 
PY  - 2006///
CY  - HYDERABAD
PB  - ICFAI UNIVERSITY PRESS
KW  - KNOWLEDGE MANAGEMENT
ER  -