PRASAD,R.S. <br/><br/>
UNDERSTANDING CRM 

 - 
 - HYDERABAD  ICFAI UNIVERSITY PRESS  2005 
 - xii;249 
<br/><br/><label>ISBN: </label>8178815656 
<br/><br/><label>Subjects--Topical Terms: </label><br/>
<br/><br/><label>Dewey Class. No.: </label>658.812